Update to Our Customers

23rd March, 2020

Dear Valued Customers,

We hope that you, your colleagues, and your families are continuing to keep well through this global crisis. Stay safe, and wish all of you good health.

As promised in my note from last week, I wanted to update you on the latest developments at GVK BIO:

Effective Sunday (22nd March), the Government of India has implemented nationwide regulations, that include restrictions on public transportation and ‘decongestion’ of the work place. These will be in place until the 31st of March 2020.

While the health care industry seems to be largely exempt from these regulations, we are still trying to gather all information to ensure that we are in compliance. Even as we do this, we realize the immediate challenges that our employees will face as they arrive to work on Monday, the 23rd of March. This may also impact the presence of health, safety, and support professionals at full strength.

Taking all these into consideration, we have decided to do the following (Wednesday is a pre-scheduled holiday in India):

  • Lab services (Discovery Chemistry, Discovery Biology) will be closed from Monday through Wednesday
  • Manufacturing services and associated support functions will continue as scheduled, while ensuring compliance

Over the next two days, we expect to fully understand the guidelines, and adapt our work policies to become compliant. We are also working to ensure transportation options for staff and contract employees (as needed), decongestion plans on lab services via shift operations, and the full on-site presence of safety and medical professionals. The pre-scheduled vacation day on Wednesday gives us an additional window to execute on this plan.

Any lost time on lab services, we expect to catch up soon with a couple of days scheduled over the weekends. This of course, assumes that the situation remains stable over the next two weeks.

I thank you again for your understanding as we navigate this global pandemic- your responses have been encouraging and have emphasized the need for employee safety first. From our end, as we move forward, I promise you that we remain committed to that as our first priority, followed by business continuity, as we seek to mitigate any impact to all of you.

If you have any questions, please let your primary contact at GVK BIO know, and we will get back to you at the earliest.

Best Regards,